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As
a patient of St. Rita’s Medical Center or parent/guardian of a
patient, you have the right to:
- Receive
considerate and respectful care that is in accord with
your personal value and belief system.
- Respectful
consideration of your psychosocial, spiritual and cultural
values, needs and preferences. You have the right to
request and receive pastoral services.
- Participate
in planning and making decisions concerning your healthcare.
If you are not capable of making the decision, it must
be made by someone who can speak for you, such as a family
member or person named by you. For services given to
newborn babies, children and teenagers, this means the
family or guardian is involved in making decisions.
- Be
well informed about your illness, possible treatments
and likely outcomes, including any information necessary
for you to make a decision regarding consent and assist
in your recovery. Whenever these outcomes differ significantly
from the anticipated outcomes you will be informed.
- Have
a family member or representative and your own physician
notified promptly upon admission to the hospital.
- Receive
care in a safe setting and be free from abuse and harassment.
- Access
your medical records within a reasonable timeframe and
have information explained, except when restricted by
law.
- Decide
to refuse treatment and to be given information regarding
the results of this decision.
- Agree
or refuse to participate in research or evaluative studies.
- Be
free from chemical or physical restraint, except when
necessary to protect against injury to self or others.
- Expect
that the Medical Center, your doctor and others caring
for you will protect your privacy as much as possible.
Expect that treatment records will be kept confidential
unless you have given permission to release information
or reporting is required or permitted by law.
- Receive
services from a skilled team of healthcare professionals
who are available around the clock to provide services
and who respond to the best of their ability to your
needs and requests. These professionals will inform you
of their names and their roles in your care.
- Request
a transfer to a different room if another patient or
visitor in the room is disturbing you and if another
room equally suitable for your care needs is available.
- Be
transferred to another facility if St. Rita’s cannot
provide the required service, if alternatives to such
transfers are explained and if the transfer is acceptable
to the other facility.
- Expect
information about Medical Center rules that affect you
and your treatment and about charges and payment methods.
- Have
an advance directive such as a living will or a durable
power of attorney for healthcare, a DNR comfort care
or DNR comfort care-arrest. With the expectation that
the hospital will honor the intent of that directive
to the extent permitted by law and hospital policy.
- Contact
local and state agencies in the event you have a complaint
or grievance about the quality of your care. You may
contact either:
- St.
Rita’s Patient Relations for assistance (419) 226-9745.
- Ohio
Department of Health c/o Complaint Unit (800) 342-0553.
- Consult
with the Medical Center’s ethics committee on issues
concerning your medical care.
It is the policy of St. Rita's Medical Center to admit and
treat all patients without regard to age, race, color, sex,
national origin, handicap or religious creed. St. Rita's respects
the dignity of every human person. There is no distinction
in eligibility or in the manner of providing any patient services
performed by or through the Medical Center. |
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For More Information
(419)
226-9745 |
| Fact:
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| You
have the right to quality healthcare. St. Rita's
is committed to meeting your healthcare needs. |
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