The nurse will then ask some additional questions specific to your concern. The nurse will then choose a guideline (or roadmap) and share specific advise on what needs to be done and when. Home care advice will also be offered if available. We often follow up with a phone call to our clients to inquire about the outcome of the situation.

Separate guidelines exist for children and adults. Both sets of guidelines are physician approved at our software company, where they undergo changes as new information is available. Local physicians also approve our guidelines.